STEP 4: NAVY ACTIVCLIENT 6.2.x.x INSTALLATION ASSISTANCE PAGE (Everyone other than Navy look here) |
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WINDOWS 7 USERS: If your CAC a "Gemalto TOP DL GX4 144", "Oberthur ID One 128 v5.5 Dual", or "Oberthur ID One V5.2a Dual" you "might" be able to use your CAC without needing to install ActivClient.
The Navy download sites below require you to login with your CAC
NAVY personnel have these options to get ActivClient (I wish it was easier for you to get the software):
1. Current Navy Knowledge Online (NKO) registered personnel can download ActivClient 6.2 by logging into NKO at the below link: READ NOTE HERE FIRST: https://wwwa.nko.navy.mil/portal/navressubmarine/home/SubmarineReserveHomePage Look at the right side of the page for a link to download ActivClient 6.2. It points to the following file:
https://private.navyreserve.navy.mil/_layouts/ActivClient_6.2.zip
I've been told this link may have changed to: https://private.navyreserve.navy.mil/Lists/FileDownloads/download.aspx NOTE: If you do not have an NKO account, you will NOT be able to access the site to download the software. If you are a "current" member of the Department of the Navy, then you can create an NKO account and access the Naval Submarine Reserve page to download the software. 2. Navy Reserve personnel with installation questions and troubleshooting can contact:
3. Contact your Information Technology (IT) personnel to get the software. The Command Information Assurance Manager (IAM) controls the licensing through the INFOSEC website.
4. Further questions can be sent to:
Here are more options for you (if the above didn't work) ActivClient 6.2 software update Navy ONLY: If you are still having problems getting your system to work, IE 8 only
If you are unsure whether you have 32 or 64 bit version of Windows, here is how to find out:
Windows 7 & Vista, Right click Computer, select Properties. Under System, System type you will see 32 or 64-bit.XP, Right click My Computer, select Properties. If it doesn't say 64 bit, you have a 32 bit Operating System.
You may purchase ActivClient 6.2 (Works with Windows 7, Vista, & XP)
INFORMATION
FOR APPLE
Information for NAVY personnel using Apple Computers: NROWS will not continue to the login page if it identifies your browser as non-compatible. This is easily fixed by having Safari report it "is" IE. Go to Safari->Preferences ->Advanced and ensure the "Show develop menu" check box is ticked. Now when you open NROWS and it gives the browser error, go to the Develop menu in the menu bar and select User Agent->Internet Explorer (any version 6.0 or greater) The "Unsupported" page will refresh, just hit the back button and voila, you're at the login screen. This works from the Navy Reserve Web site, or directly to the URL: https://nrows.sscno.nmci.navy.mil/nrows/
NOTE: For whatever reason, in order to access some of the Navy CAC-enabled sites, you must CANCEL when it first asks for your PIN. After canceling, you can then choose your certificate, and it will give you a second opportunity to enter your PIN. At this point, the PIN must be entered. |
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If you have questions or suggestions for this site, contact Michael J. DanberryAre you interested in subscribing to the CACNews email list?
Last Update or Review: Monday, 16 January 2012 13:29
The following domain
names all resolve to the same website: ChiefsCACSite.com,
CommonAccessCard.us, CommonAccessCard.info, ChiefGeek.us, MilitaryCAC.info,
MilitaryCAC.us, MilitaryCAC.org, MilitaryCAC.net, & MilitaryCAC.mobi
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USERS
ONLY